Privacy Policy - Skip Hire Dulwich

Welcome to Skip Hire Dulwich. We are committed to protecting your personal information and ensuring its privacy, accuracy, and security. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.

1. Introduction

At Skip Hire Dulwich, we value your trust and are dedicated to safeguarding your personal data. This policy explains our practices regarding the collection, use, and disclosure of your information.

2. Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, and mailing address.
Transactional Information: Details of the services you request, including skip sizes and rental periods.
Technical Data: IP addresses, browser type, and operating system information.
Usage Data: Information about how you use our website and services.

3. How We Use Your Information

Your information is used for the following purposes:

Service Provision: To process your orders and provide the requested skip hire services.
Communication: To contact you regarding your orders, updates, and promotional offers.
Improvement of Services: To analyze usage patterns and enhance our services.
Legal Obligations: To comply with legal requirements and protect our rights.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given explicit consent for specific purposes.
Contractual Necessity: To fulfill our contractual obligations to you.
Legal Obligation: To comply with legal requirements.
Legitimate Interests: For our legitimate business interests, such as improving our services.

5. Sharing Your Information

We may share your personal data with trusted third parties in the following circumstances:

Service Providers: Companies that assist us in operating our business, such as payment processors and delivery services.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Encryption: Protecting data during transmission.
Access Controls: Restricting access to authorized personnel only.
Regular Audits: Conducting security assessments to identify and mitigate risks.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Your Rights

You have the following rights regarding your personal data:

Access: Request access to your personal information.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data under certain conditions.
Restriction: Request limitation of processing your data.
Objection: Object to the processing of your personal information.
Data Portability: Receive your data in a structured, commonly used format.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

Understand how you use our site.
Personalize content and advertisements.
Improve our services based on your interactions.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it.

11. International Data Transfers

If your personal data is transferred to countries outside the UK, we ensure that appropriate safeguards are in place to protect your information, such as standard contractual clauses approved by relevant authorities.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the effective date of the policy.

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of England and Wales. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through the appropriate channels as outlined in our service communications.